Privacy Policy
Chimney Green respects your privacy. This page explains what information we collect, why, and what we do with it — in plain English.
Who we are
Chimney Green ("we", "us", "our") is a chimney sweeping and garden & grounds services business operating across the Suffolk Coastal area of East Suffolk. You can contact us at darren@chimneygreen.co.uk or on 07364 137009.
What we collect
When you contact us or book a visit, we collect only what we need to provide the service:
- Your name, phone number and email address
- Your address or postcode and property details
- Details of the work you're asking us to do
- Your preferred contact method and timing
We do not collect payment card details through this website. Payment is taken in person on completion of the work.
How we use it
Your information is used solely to:
- Respond to your enquiry and arrange your visit
- Provide a quote and carry out the work
- Issue certificates or documentation relating to the job
- Contact you about your booking
We will never sell your data, and we don't send marketing unless you've specifically asked us to.
Our booking form
Our online booking form is delivered to us by email using a third-party form service (Web3Forms). The details you submit are transmitted securely to our inbox. We recommend you avoid including any sensitive information in the free-text fields beyond what's needed to describe the job.
How long we keep it
We keep enquiry and job records for as long as needed to provide the service, meet our legal and insurance obligations, and handle any follow-up or warranty matters. After that, records are securely deleted.
Your rights
Under UK data protection law you have the right to ask us what data we hold about you, to have it corrected, or to have it deleted. To make a request, just email darren@chimneygreen.co.uk and we'll deal with it promptly.
Questions about your data?
Get in touch any time on 07364 137009 or darren@chimneygreen.co.uk and we'll be glad to help.
Cookies & analytics
This website uses minimal cookies and may use privacy-respecting analytics to understand how the site is used so we can improve it. No personally identifying advertising profiles are built from your visit.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised date.